DELIVERY & REFUND

 

-Delivery policy

This product is delivered by our own express system. It will take 2~5 days to deliver after order.

(Yet, the delivery may be delayed due to weather condition)

You can check detailed progress of the delivery if you click the 'check order' button in "My Shopping."

The delivery may be delayed or order may be cancelled depending on stock in our warehouse.

The delivery duration is based on business days, which means weekends and holidays are not included.

 

- Refund and Return policy

 Except for below, customers are able to exchange or refund within a week from the date of receive. Filling out the form of refund, we will check deal with it.

 

* Clothing / Sundry / Furniture and other household goods

 

In the case of exchange or refund of the product due to the simple remorse of the customer, the additional cost of shipping and related taxes will be borne by the customer.

It is not possible to exchange / refund the package opening for inspection of the product.

Due to the nature of the marine shipping, it can not be exchanged or refunded due to slight scratches or stains on the outside of the product.

If you can not exchange it due to lack of stock in the local seller, it will be refunded after excluding the overseas shipping.

In the case of apparel products, it can not be exchanged / refunded in the state of wearing, washing, removing tags.

 We do not deal with direct A / S processing and we relay A / S service as an intermediary between seller and buyer.

In case of product A / S processing through our company, there is a separate commission fee for part purchase and seller interpretation.

Due to the nature of the marine shipping, it can not be exchanged or refunded due to slight scratches or stains on the outside of the product.

In the event of malfunction / malfunction of the product due to negligence of the consumer.

In case that the product has lost value due to removal of the tag, damage to the brand mark and the seal.

In case that the value of the product has decreased significantly by the passage of time or using.